PRIVACY POLICY

1. INFORMATION WE COLLECT

• Contact Information: When you submit a quote request or apply to drive with us, we collect your name, physical address, business entity details, phone number, and email address.
• Driver Qualification Data: For compliance with FMCSA rules, we collect driver's license numbers, Motor Vehicle Records (MVR), DOT medical cards, and employment background checks.
• Telematics & GPS Location Data: Our driver mobile application may collect geographic location coordinates, vehicle information, and Hours of Service (HOS) information from active vehicles when applicable to provide operational tracking and compliance-related services.
• Media Uploads: We collect and store photographs and documents uploaded by users, including signed Bills of Lading (BOL), Proof of Delivery (POD), and incident/damage reports.

2. HOW WE USE YOUR INFORMATION

We use collected information as reasonably necessary to operate and administer our transportation and logistics services, including:

• Verifying regulatory compliance for Driver Qualification (DQ) files.
• Supporting dispatch, routing, shipment tracking, and operational communications.
• Managing quotes, loads, invoices, payments, and related business records.
• Maintaining vehicle, safety, maintenance, and incident records.
• Communicating with customers, drivers, brokers, and service providers.
• Protecting the security and integrity of our website, applications, and business systems.

3. DATA SHARING & THIRD PARTIES

We do not sell your personal data.

We may share information when reasonably necessary to operate our business, including with:

• Registered freight brokers and direct shippers actively involved with an assigned load or shipment.
• Federal and state regulatory bodies, including the FMCSA or DOT, when required or permitted for regulatory, safety, or compliance purposes.
• Service providers that support our business operations, such as cloud hosting, database, document storage, SMS, email, payment, insurance, staffing, or other technology providers.
• Other parties when disclosure is required by law, legal process, or necessary to protect our rights, users, property, or safety.

4. DATA SECURITY

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information maintained through our website, portals, and business systems.

Where applicable, communications are protected using HTTPS/TLS encryption and access to sensitive information is restricted through role-based access controls and other security measures.

No electronic transmission or storage system can be guaranteed to be completely secure.

5. DATA RETENTION & YOUR RIGHTS

You may contact us to request access to, correction of, or information about personal data we maintain about you.

We retain certain business, transportation, safety, driver qualification, financial, and regulatory records for as long as reasonably necessary for business, legal, contractual, insurance, tax, or regulatory purposes.

Information subject to applicable legal or regulatory retention requirements may not be deleted until the applicable retention period has expired.

6. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the updated “Last Updated” date will be displayed on this page.